Items are aimed to be sent off the same day as purchase, but all items will be sent out within 48 hours of purchase on a working week day (Monday – Friday).
All items are sent via Royal Mail First Class Signed For by default, which provides proof of postage for peace of mind.
For some larger items and items being shipped abroad, a courier service will be used, with tracking as standard to ensure safe delivery.
Although all items are packaged with the utmost care and attention to ensure a safe arrival, we cannot be held responsible for any items damaged in the post.
Customers from the U.K should receive orders in 1-3 working days, but please wait 10 days before getting in touch about your order.
E.U Customers should receive items within 10 days, but please wait 14 days before contacting us about your order.
Due to restrictive border controls and taxidermy laws around the world, unfortunately Taxidermy Co. only ships to the United Kingdom and the European Union to ensure guaranteed arrival.
However, we are able to safely send a few select items (domestic species) to the United States and other international countries by request, but we cannot be held responsible for parcel inspection fees at border control. Please get in touch for more information regarding shipping to international countries.
If the item being shipped to the United States of America is a not a domestic species that is exempt from border inspections, it will either have to be declared to USF&W (U.S Fish and Wildlife Service) on a 3-177 form, be processed via a designated port, or obtain a designated port exception permit (DPEP), – inspection fees would only be required if using a DPEP.
Due to restrictive border controls and strict taxidermy and wildlife import laws around the world, Taxidermy Co. UK only ships to the European Union to ensure guaranteed arrival.
However, we can ship some taxidermy items internationally by request, but first, you’ll need to find out wether or not your state/country requires an import permit and if any other regulations need to be met to eliminate the risk confiscation at border control.
We kindly ask our international buyers to check with their state/country border controls before purchasing an item to make sure the item will arrive safely.
You an click the button below for more information about importing and exporting animal products via DEFRA.
RETURNS & REFUNDS
Due to the bespoke nature of the products, Taxidermy Co. UK unfortunately does not accept returns, unless you believe you have received the wrong item. Products are always described and photographed to the best and true representations of themselves possible. If you have any problems with your item once you have received it, we will always do what we can to resolve the issue. If you have any queries about your order, or in general, please don’t hesitate to get in touch.